All Systems Operational

About This Site

Current status of the eMabler platform systems. If you have noticed an incident which is not reported here, please contact us through our Service Desk. Service Desk can be found from https://emabler.atlassian.net/servicedesk

Uptime over the past 90 days. View historical uptime.
eMabler UI ? Operational
90 days ago
100.0 % uptime
Today
eMabler Rest API ? Operational
90 days ago
100.0 % uptime
Today
eMabler OCPP ? Operational
90 days ago
99.99 % uptime
Today
eMabler OCPI Operational
90 days ago
100.0 % uptime
Today
Express ? Operational
90 days ago
100.0 % uptime
Today
Invoicing Portal ? Operational
90 days ago
100.0 % uptime
Today
Knowledge Portal ? Operational
90 days ago
100.0 % uptime
Today
eMabler website ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 31, 2025

No incidents reported today.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025
OCPP handler update
Completed - We have successfully updated our OCPP handler now. We continue monitoring but the maintanancenow done.
Mar 27, 13:09 EET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 12:30 EET
Scheduled - We will be updating our OCPP handler to fix the problems regarding socket statuses. Additionally the update will handle situations where a single charger establishes multiple websocket connections simultaneously better.

Some chargers will disconnect but should reconnect immediately.
Mar 27, 11:35 EET
Mar 26, 2025
Intermittent Offline Charger Visibility for Some Customers
Resolved - Good news! The issue has been resolved, and the mitigation actions are working. We are now focused on building a permanent solution for the future.
Mar 26, 16:40 EET
Update - We are actively monitoring the situation.
Mar 26, 15:03 EET
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 26, 13:47 EET
Investigating - Some customers may be experiencing intermittent issues where chargers are incorrectly displayed as offline on the platform.
Mitigation actions have been taken, and the investigation into the root cause is ongoing.
We will provide further updates as they become available. Thank you for your patience.
Mar 26, 11:49 EET
Mar 25, 2025

No incidents reported.

Mar 24, 2025
Our OCPP endpoint is having issues handling incoming connections
Resolved - We experienced a significant disconnect of chargers on our OCPP endpoint, which led to all chargers automatically reconnecting shortly after the event; our investigation identified a system bottleneck as the root cause, and we implemented load-balancing measures to bypass the issue while actively working on a permanent fix—this incident is now resolved, and we appreciate your patience as we continue to enhance system resilience and prevent future occurrences.
Mar 24, 17:53 EET
Monitoring - We have balanced the load to multiple different instances now and service is back operational. We continue monitoring and finding the root cause.
Mar 24, 17:30 EET
Investigating - We are investigating the reason for this
Mar 24, 17:17 EET
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

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